Since arriving in Playa Blanca in 2010 we had no aspirations to set up Playa Blanca Villa Management. However, after subcontracting for other management companies we found a glaring niche in the market for a conscientious, personal, bespoke service which is all about the quality of service rather than the quantity of villas.
Unlike many of our competitors we started this business ourselves rather than buying an existing customer base. Below are comments from just some of our happy clients.
We manage only the best properties here in Playa Blanca and we thank our clients and guests for choosing us.
Having just moved the maintenance of our villa to Playa Blanca Villa Management, after a number of years with another Company, we were keen to see how our villa looked and felt on our first visit there with Matt & Alison in control!
Well we were not disappointed, everything was just as we had requested and briefed them on, the villa was clean and tidy, the outside space and pool looked relaxing and inviting.
During our stay we discussed a number of maintenance issues and even though it was over the New Year period Matt didn’t hesitate to take control and ensure all the work was undertaken and finished before we left, ready for our next guests arrival.
We have not only found a committed and professional team to look after our investment and home, we have also found a friendship with Alison and Matt which we hope continues for a long time.’
Caroline & Alan
I have owned my villa for six plus years and only had us, friends and family staying there. Over the last three months I have been advertising my villa for holiday lets and sadly given clients money back due to the poor cleanliness and over all condition of my villa. I honestly believed the cleaner was doing what I was paying her for, sadly not! I have since taken on the services of Playa Blanca Villa Management and feel confident again to take bookings.
No.9 San Marcial del Rubicon
Having owned my two properties in Playa Blanca for the last six years I have received damaging feedback from guests, to the point where I was seriously considering selling both properties. This feedback ranged from my villas not being properly cleaned or prepared, nobody turning up to give the welcome meeting, my gardens and pools not being properly maintained… the list goes on. Quite frankly, I was embarrassed and ready to throw in the towel. As a last resort, upon recommendations by other villa owners, I gave PBVM a try. What an amazing transformation. I now have happy holidaymakers, repeat bookings, fantastic feedback and their communication with me and my guests cannot be beaten.
Casa Ava & Casa Emilee, Playa Blanca
In the UK we own and run a successful, commercial cleaning business and so we naturally expect the high level of service that we provide to our clients. After being disappointed with other villa management companies, we found Matt and Alison Hodge of Playa Blanca Villa Management. We have used them for the past six months and can honestly say they are great. They are always at the end of a phone, day or night, and nothing is too much trouble for them. We always get great feedback from guests, saying that they go the extra mile. We feel more than happy that Matt and Alison are in control of our investment villa in Playa Blanca and would say that if you have a property in Playa Blanca these guys are simply the best.
Steve & Tracey Jackson
Back in 2013 we bought our beautiful villa. I say beautiful because it is now, but it took a lot of hard work to make it so. Thanks to the hard work of Matt & Alison of Playa a Blanca Villa Management who totally renovated it, including the pool.
Buying a home abroad is a big thing to do as you are leaving your investment for weeks on end in the hands of others. We were so lucky that we found Playa Blanca Villa Management.
Matt & Alison took all the pressure off us from the start, offering good advice and reassurance. We had heard of so many horror stories of management companies allowing pools to go green, gardens to overgrow and cleaning to be neglected. Matt & Alison look after the villa as if it was their own and even our neighbours have commented on how good and attentive they are.
Every time we arrive at our villa it looks beautiful. We can’t recommend this team highly enough. Although we are back here in the UK we have never worried about our home as we know it is in the hands of caring, hard working, honest people.
Chris & Sarah Bedford
Matt and Alison of Playa Blanca Villa Management have been managing our villa since July of this year (2014). They offer a very professional service with attention to detail and take great care of Villa Ahlmatel, our home in Lanzarote.
Every aspect of their service has been beyond reproach and we would have no hesitation in recommending their company. Nothing is too much trouble and they are always there to offer help and advice when needed.
Thank you so much and we wish you continued success.
Vicky & Alan Gynn
Since engaging PBVM to look after our villa we have noticed one very important thing – far more happy guests, resulting in an increase in return bookings and recommendations.
No job is too big or small for Alison and Matt and every time we come over, the villa is spotless. When our oven broke one Friday morning, Matt was around to install a new one that very afternoon (unheard of in ‘Spanish time’!).
We are lucky to have come across PBVM and would highly recommend them to anyone looking for a bespoke management service.
Karen & Dan Hunter
We bought our villa in Playa Blanca in 2013, already owning one in mainland Spain and one in France. Playa Blanca Villa Management were the only management company to respond to our enquiry within 24 hours. In fact it took just 20 minutes and their reply was informative, concise and friendly. We chose to put our investment with Matt and Alison without hesitation and could not be happier. If only we could clone them to manage our other properties! We have full occupancy, happy (returning) guests, a spotless villa, pool and gardens and fantastic communication. We cannot recommend this team more highly. Above all, we have made two good friends in Matt and Alison
Penny & David King
We have owned our villa for eight years. It has been managed by three different companies over that time. It’s a big decision to change management when you live in the UK. Each time we have had high hopes which have been dashed. Not this time. Playa Blanca Villa Management were recommended to us by another villa owner. We had a relaxed yet informative meeting with Alison and Matt and we knew instantly that they were the team for us. We have never received such positive and happy feedback from our guests, not to mention repeat bookings. Nothing is too much trouble for Matt and Alison and their team. Most importantly for us, we have fallen back in love with our villa and can’t wait to spend time there – when it’s available!
Rachel & Steve Simmonds
We have never felt so at ease since engaging the services of Playa Blanca Villa Management. Although we don’t rent out our villa full time, mainly it is just for us, family and friends, we know that every time we arrive it will be spotlessly clean and perfect. If there is ever a problem when we’re back home in the UK Matt and Alison are straight on the phone and deal with everything promptly and without fuss. Thank you for everything you do. We know that our investment is in the best hands now.
Horace & Audrey Allan
We really feel that we fell on our feet when we decided to go with PBVM. We felt very uneasy buying a property abroad. Matt and Alison settled our nerves, encouraged us and helped us along the way. We are always excited to count down the days until our next visit to our beautiful villa. Thank you!
Terry & Ann Carter